Luxuryhairbyjay Shipping Policy

SHIPPING/EXCHANGE POLICY

Please allow 1 to 3 business days for your order to be processed. Once your order is processed & your credit information verified, your order is shipped within 3-5 business days unless you pay separately for expedited overnight services such as FedEx. Upon shipping, you will be notified by the e-mail address you provide when your order has been shipped along with the tracking information. Please remember that you must be available to sign for your package and it must be the same address as your billing address. Many times this might mean that you have to pick up your package from the post office.

• We ship all packages by USPS Priority Mail unless you specify Overnight.
• We DO NOT ship items to PO Boxes. We only ship within the Continental United States.
• All address information must be verified. 

Express Shipping Orders placed with Express Shipping by 12:00 pm (noon) CST will ship by the next business day once the order is processed. Express orders usually arrive the following business day after the ship date. Express shipping to Alaska, Hawaii, U.S. territories, rural routes and remote locations usually arrive within 3 to 4 business days after the ship date. Express Shipping is not available for P.O. Boxes, APO, or FPO addresses. 

Refund Policy We have a strict NO REFUND policy, we do not allow for a product to be exchanged or returned.